Monoshiri AI RAG FAQ

Just upload your documents and you can ask AI anything. In addition to natural language search from the dashboard, you can also ask AI from LINE with LINE integration.

All plans support PDF, DOCX, XLSX, PPTX, HTML, CSV, TXT, as well as images (JPG, PNG). The maximum file size is 30MB.

You can start using the service in as little as 1 minute after creating an account. No complex server setup or database configuration needed. Start uploading documents right away.

RAG is the general term for systems where AI answers based on sources such as your company documents. Monoshiri AI RAG is a navigation-based RAG that does not rely on vector search. It organizes your uploaded documents into a hierarchy (skills), and when a question comes in, the AI follows that table of contents, reads the documents it needs, and answers with its sources.

Vector-search RAG splits documents into small chunks, converts them into vectors, and answers using only the few chunks most similar to the question. Monoshiri AI RAG follows the table of contents and goes to read the documents themselves, so it handles questions that span several documents well, as well as questions the documents do not cover (where the right answer is "not found").

No. When you upload files, the table of contents the AI navigates (the skill tree) is built automatically. You do not need to set up servers or databases either.

Building it yourself means preparing servers, chunking and vectorizing documents, tuning search accuracy, and developing a user-facing interface. Monoshiri AI RAG is a service that includes all of this, so you can start by creating an account and uploading files. LINE, Slack, and MCP integrations and per-folder access permissions are included as standard.

When no relevant passage is found in the registered documents, it is designed to answer "This is not stated in the documents" instead of making something up.

Yes. In the dashboard, the file names of the documents used for the answer are shown, and you can click one to open the document.

Yes. When you add, replace, or delete documents, the table of contents (skill tree) is rebuilt automatically, and answers reflect the new content.

Monoshiri AI RAG is an internal service for employees to ask AI about company documents. The AI chatbot that you place on your website to answer customer inquiries is a separate service offered at monoshiri.ai.

Because the AI follows the table of contents and reads the relevant parts of your documents, it can answer even when your wording differs from the documents. It also handles questions that span several documents, and says so when nothing relevant is written.

Yes. With LINE integration, you can ask AI simply by chatting in LINE. Easy to use from your smartphone or on the go.

No time limit. However, data is retained for 90 days from the last access. As long as you access regularly, you can use it indefinitely. AI queries are limited to 150 per month.

Each plan has a monthly answer limit (Free: 150, Light: 1,000, Standard: 3,000, Pro: 20,000). If you need more, consider upgrading your plan. The count resets on the 1st of each month.

Yes. You can change plans with one click from the dashboard. Upgrades take effect immediately, while downgrades apply from the next billing date.

We accept credit cards (Visa, Mastercard, JCB, American Express).

No. Your data is used solely for service delivery. It is never used for AI training or shared with third parties.

Stored in data centers within Japan. Both stored data and communications are encrypted, protecting your data in a secure environment.

Our Terms of Service include confidentiality provisions, so a separate NDA is usually not needed. If you require one, we can accommodate individual NDAs — please contact us.

Data is retained for 30 days after cancellation in a downloadable state. After 30 days, your original files and the data the AI organized from them to answer questions are completely deleted, and removal from backups is completed within 90 days.